Advocacy Manager (AE617911) Permanent

Advocacy Manager | London, Hybrid | £50-60,000

Are you a proactive, persuasive team member, with a customer-first mentality?

Do you juggle multiple projects with ease, staying on time and on target?

We are looking for a commercially-focused, strategic Advocacy Manager to join a fast-growing company that creates tech tools for brands in the digital marketing space.  

Using skills acquired in an advocacy role with a brand or platform, you will build and plan campaigns for your brand partners.

Key Responsibilities:

• Build, manage and grow customer programs, reporting to the department head
• Leverage your customer engagement experience, scaling programs for growth
• Boost customer participation across industries, working closely with internal teams
• Lead brand partner projects, proactively managing timelines, assets, onboarding, tech setup
• Monitor live campaigns, addressing challenges, providing post-campaign analytics
• Inform product development by sharing brand partner needs with the senior team
• Drive the production of compelling customer stories, case studies and assets
• Develop and maintain a pipeline of strategic customer relationships

To thrive in this position, you need a record of success in customer advocacy. Experience in digital marketing or B2B technology, particularly with beauty or CPG brands, is a strong advantage.

This is a hybrid role, with 2-3 days per week in the central London office.
  
If you’re ready to join a team that is revolutionising the beauty industry, contact us today.

Arthur Edward is a leading beauty, personal care and FMCG recruitment agency. We find top talent along the product lifecycle to innovate, launch and market bestselling cosmetic and beauty products.